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🤖OpenAI
December 12, 2025
ChatGPT

BBVA and OpenAI collaborate to transform global banking

Overview

Financial institution BBVA has expanded its partnership with OpenAI through a multi-year AI transformation program. As part of this initiative, the bank is deploying ChatGPT Enterprise to all 120,000 employees. The partnership aims to enhance customer interactions and build an AI-native banking experience.

Key Takeaways

  • BBVA has announced an expanded partnership with OpenAI to execute a multi-year AI transformation program across its global operations.

    A major component of this initiative involves distributing ChatGPT Enterprise to all 120,000 employees.

  • Through this enterprise-wide deployment, the financial organization plans to optimize its internal processes and equip staff with advanced generative software tools.

    Beyond internal operational gains, the joint effort focuses on co-developing software solutions to upgrade customer service and establish an AI-native banking experience.

  • This rollout demonstrates how large-scale enterprise deployments of artificial intelligence models are being implemented to modernize traditional financial operations.

    BBVA is deploying ChatGPT Enterprise across its entire workforce of 120,000 employees.

  • The collaboration forms part of a multi-year AI transformation program between BBVA and OpenAI.

    Both companies are working together to improve internal bank operations and customer interactions.

  • The initiative aims to support the development of an AI-native banking experience.

Stats & Key Facts

  • #As part of this initiative, the bank is deploying ChatGPT Enterprise to all 120,000 employees.
  • #A major component of this initiative involves distributing ChatGPT Enterprise to all 120,000 employees.
  • #BBVA is deploying ChatGPT Enterprise across its entire workforce of 120,000 employees.

BBVA has announced an expanded partnership with OpenAI to execute a multi-year AI transformation program across its global operations. A major component of this initiative involves distributing ChatGPT Enterprise to all 120,000 employees. Through this enterprise-wide deployment, the financial organization plans to optimize its internal processes and equip staff with advanced generative software tools.

Beyond internal operational gains, the joint effort focuses on co-developing software solutions to upgrade customer service and establish an AI-native banking experience. This rollout demonstrates how large-scale enterprise deployments of artificial intelligence models are being implemented to modernize traditional financial operations. BBVA is deploying ChatGPT Enterprise across its entire workforce of 120,000 employees.

The collaboration forms part of a multi-year AI transformation program between BBVA and OpenAI. Both companies are working together to improve internal bank operations and customer interactions. The initiative aims to support the development of an AI-native banking experience.

For more details please read the original article at OpenAI.

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Originally published by OpenAI
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