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🟧AWS Machine Learning
June 9, 2026
Agents

Build an agentic incident triage assistant with Amazon Quick and New Relic

Overview

AWS published a guide showing engineering teams how to build an AI agent that handles incident triage from a single prompt. The agent uses Amazon Quick to investigate an outage through the New Relic Model Context Protocol (MCP) Server, write a root cause analysis brief with evidence links, and open a tracked task in Asana for follow-up. The goal is to compress the slow evidence-gathering work that site reliability engineers do across separate tools into one automated flow.

Build an agentic incident triage assistant with Amazon Quick and New Relic

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Originally published by AWS Machine Learning
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