Hands-free first notice of loss: Using Strands Agents and Amazon Bedrock AgentCore Browser Tool for intelligent claims intake

AWS published a technical walkthrough of a hands-free first notice of loss (FNOL) intake system that automates the opening step of an insurance claim. The design pairs domain-reasoning agents built on the open-source Strands Agents SDK with the Amazon Bedrock AgentCore Browser Tool, which drives a managed Chrome session to fill claim portals on its own. Instead of handing adjusters a pile of raw photos and recordings, the system tags and scores evidence at submission time so a person starts with pre-analyzed context.