LexisNexis opens customer innovation lab driven by AI to change the future of legal work
LexisNexis Legal & Professional, a division of RELX plc, today announced the opening of its Customer Innovation Lab in New York City, which will deliver a new model for how legal artificial intelligence gets built. The company said the shift is designed to bring AI directly into the grasp of legal professionals. ] The post LexisNexis opens customer innovation lab driven by AI to change the future of legal work appeared first on SiliconANGLE.
Key Takeaways
- Instead of building AI solutions and then dropping them in the customer's lap for feedback, the lab will bring legal workers, LexisNexis engineers, and AI technology together in a collaboration.
LexisNexis framed this not as "vibe consulting," but as augmenting customer discovery and development with access to artificial intelligence and professional expertise.
- "The Customer Innovation Lab changes who's in the room when legal AI gets built.
Customers help originate and shape what we build from day one.
- Projects only advance when a solution displays proven quality, accuracy and security alongside immediate customer feedback, iterating on actual needs.
- Technology collaborators, including OpenAI Group PBC and Amazon Web Services Inc.
, have participated alongside customers and LexisNexis teams.
- 15M+ viewers of theCUBE videos , powering conversations across AI, cloud, cybersecurity and more 11.
Stats & Key Facts
- #SiliconANGLE UPDATED 08:00 EDT / AUGUST 04 2026 AI LexisNexis opens customer innovation lab driven by AI to change the future of legal work by Kyt Dotson LexisNexis Legal & Professional, a division of RELX plc, today announced the opening of its Customer Innovation Lab in New York City, which will deliver a new model for how legal artificial intelligence gets built.
- #According to Thomson Reuters, lawyers spend around 40% to 60% of their time drafting and reviewing documents; LexisNexis said it has independently verified this pattern with customers who told the company the complex nature of legal work dominates legal drafting, falling into personalization, tonality, strategic understanding and subject matter expertise.
SiliconANGLE UPDATED 08:00 EDT / AUGUST 04 2026 AI LexisNexis opens customer innovation lab driven by AI to change the future of legal work by Kyt Dotson LexisNexis Legal & Professional, a division of RELX plc, today announced the opening of its Customer Innovation Lab in New York City, which will deliver a new model for how legal artificial intelligence gets built. The company said the shift is designed to bring AI directly into the grasp of legal professionals. Instead of building AI solutions and then dropping them in the customer's lap for feedback, the lab will bring legal workers, LexisNexis engineers, and AI technology together in a collaboration.
LexisNexis framed this not as "vibe consulting," but as augmenting customer discovery and development with access to artificial intelligence and professional expertise. The human- and customer-centric approach is designed to bring real solutions together that can quickly turn into tested prototypes in hours or days and production-ready software within weeks. "Our vision is to empower customers with world-leading, purpose-built and trusted legal AI," said Chief Technology Officer Greg Dickason.
"The Customer Innovation Lab changes who's in the room when legal AI gets built. Customers help originate and shape what we build from day one. " The lab brings together legal professionals from law firms, corporate legal departments, judiciary and academia to speak to pain points and challenges within legal practice.
For more details please read the original article at SiliconANGLE AI.
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