telli secures $15M seed to automate customer-facing operations
Berlin-basedAI startup telli has raised $15 million in a seed funding round to expand itsAI platform for customer-facing operations. The round was led by redalpine,with participation from Mutschler, C... Berlin-based telli has secured seed funding to expand its AI platform for customer-facing operations, supporting businesses in automating customer interactions across multiple communication channels while scaling its engineering and commercial teams.
Key Takeaways
- The round was led by redalpine , with participation from Mutschler, Cherry Ventures, Y Combinator and several angel investors, bringing the company's total funding to more than $18.
Founded in 2024 by Seb Hapte-Selassie , Philipp Baumanns and Finn zur Muehlen , telli develops AI agents that help B2C companies automate customer-facing operations across voice, chat, SMS, WhatsApp and email.
- At the core of the platform is Charlie, an AI coworker designed to help customer operations teams build and optimise AI agents, connect internal systems, analyse conversations, identify operational issues and improve customer communications.
The company is addressing a shift in how consumers interact with businesses as AI assistants increasingly handle tasks such as customer support, appointment booking, contract management and product comparisons.
- telli says its AI agents already handle millions of customer conversations for businesses ranging from SMEs to large enterprises, by answering customer enquiries, qualifying leads, booking appointments and resolving service requests.
Customer-facing operations are becoming too complex to run with the current tools alone.
- That's what we're building with telli, said Finn zur Muehlen, co-founder and CEO of telli.
The funding will be used to expand the company's engineering and go-to-market teams, further develop Charlie, enhance its voice and multi-channel AI agent platform, and support more B2C companies in adopting AI-powered customer operations.
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Stats & Key Facts
- #Berlin-basedAI startup telli has raised $15 million in a seed funding round to expand itsAI platform for customer-facing operations.
- #Artificial Intelligence telli secures $15M seed to automate customer-facing operations Berlin-based telli has secured seed funding to expand its AI platform for customer-facing operations, supporting businesses in automating customer interactions across multiple communication channels while scaling its engineering and commercial teams.
- #Tamara Djurickovic 4 hours ago Share Share Send email Copy link Berlin-based AI startup telli has raised $15 million in a seed funding round to expand its AI platform for customer-facing operations.
- #The round was led by redalpine , with participation from Mutschler, Cherry Ventures, Y Combinator and several angel investors, bringing the company's total funding to more than $18.
Berlin-based telli has secured seed funding to expand its AI platform for customer-facing operations, supporting businesses in automating customer interactions across multiple communication channels while scaling its engineering and commercial teams. Artificial Intelligence telli secures $15M seed to automate customer-facing operations Berlin-based telli has secured seed funding to expand its AI platform for customer-facing operations, supporting businesses in automating customer interactions across multiple communication channels while scaling its engineering and commercial teams. Tamara Djurickovic 4 hours ago Share Share Send email Copy link Berlin-based AI startup telli has raised $15 million in a seed funding round to expand its AI platform for customer-facing operations.
The round was led by redalpine , with participation from Mutschler, Cherry Ventures, Y Combinator and several angel investors, bringing the company's total funding to more than $18. Founded in 2024 by Seb Hapte-Selassie , Philipp Baumanns and Finn zur Muehlen , telli develops AI agents that help B2C companies automate customer-facing operations across voice, chat, SMS, WhatsApp and email. Its platform enables businesses to deploy AI agents, manage customer conversations, analyse interactions and automate workflows across sales, service and support functions.
At the core of the platform is Charlie, an AI coworker designed to help customer operations teams build and optimise AI agents, connect internal systems, analyse conversations, identify operational issues and improve customer communications. The company is addressing a shift in how consumers interact with businesses as AI assistants increasingly handle tasks such as customer support, appointment booking, contract management and product comparisons. As communication expands across multiple channels and AI agents become more widely adopted, businesses face growing operational complexity in delivering consistent customer experiences while maintaining efficient operations.
For more details please read the original article at Tech.eu.
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