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⚙️IEEE Spectrum AI
June 2, 2026
Funding & Investment

Why Aren't We Measuring How AI Affects Humans?

Overview

As AI technology advances, the focus has primarily been on measuring its capabilities, while the impact on human well-being remains largely unexamined. Imran Khan from the Center for Humane Technology emphasizes the urgent need to assess AI's psychosocial effects, warning that neglecting this aspect could lead to significant harm similar to that seen with social media.

Key Takeaways

  • Current AI evaluations focus on technical performance rather than their effects on human well-being.
  • Imran Khan highlights the need for systematic measurement of AI's psychosocial impacts.
  • Neglecting to assess AI's effects could lead to entrenched harms, as seen with social media.
  • High-profile cases of AI-related harm, such as teen suicides and AI psychosis, indicate that issues are already present.
  • AI companies may prioritize user convenience over human impact, necessitating a shift in evaluation criteria.
Why Aren't We Measuring How AI Affects Humans?

The Need for Measuring AI's Human Impact

Despite advances in AI capabilities, the human aspect is often overlooked.

  • Researchers focus on technical metrics, neglecting psychosocial outcomes.
  • Khan argues that AI's influence on cognition and behavior requires urgent attention.

Imran Khan leads the psychosocial evaluation of AI at the Center for Humane Technology. In his recent essay, he points out that while AI systems are being rigorously tested for performance, the effects on human users are largely ignored. This oversight raises concerns about the long-term implications of AI deployment on society.

The Paradox of AI Evaluation

The current evaluation metrics create a paradox in AI development.

  • AI companies prioritize performance metrics over human outcomes.
  • Khan notes a disconnect between impressive AI capabilities and real-world harms.

Khan emphasizes that while AI models are being celebrated for their technical prowess, the potential dangers they pose to human well-being are alarming. For instance, the rise in AI-related mental health issues, such as suicides and psychosis, highlights a critical need for a balanced evaluation approach that includes human impact.

Learning from Social Media's Mistakes

The lessons from social media should inform our approach to AI.

  • Social media harms became evident only after significant damage was done.
  • Khan warns that AI could follow a similar trajectory if not monitored.

Khan draws parallels between AI and social media, noting that the latter's harms were often recognized too late. He stresses that AI could produce similar, if not greater, harms if we do not proactively measure its effects on individuals and society as a whole.

Identifying and Measuring AI Harms

Recognizing the signs of AI-related harm is crucial.

  • High-profile incidents indicate that AI harms are already occurring.
  • Public pressure has led to changes in AI models, showing potential for positive intervention.

Khan points to specific cases, such as teen suicides linked to AI interactions, as indicators of deeper issues. He believes that by measuring these harms, we can create a foundation for informed discussions and interventions that could mitigate negative impacts.

The Role of AI Companies

AI companies face a dilemma between user satisfaction and ethical responsibility.

  • Users often prioritize convenience and productivity, potentially at the cost of well-being.
  • Khan argues for a shift in focus towards ethical considerations in AI development.

Khan acknowledges that AI companies may argue that their users value efficiency over potential harms. However, he contends that this perspective must evolve to include a responsibility for the societal impacts of their technologies. By prioritizing ethical considerations, AI developers can create tools that enhance human flourishing rather than detract from it.

Frequently Asked Questions

What is the main concern regarding AI's impact on humans?

The main concern is that while AI capabilities are being extensively measured, the effects on human well-being are largely ignored, which could lead to significant societal harm.

How does Imran Khan suggest we address the oversight in AI evaluation?

Khan suggests that we need to systematically measure the psychosocial impacts of AI to understand its effects on cognition, relationships, and behavior.

What parallels does Khan draw between AI and social media?

Khan notes that just as social media's harms became evident only after significant damage was done, AI could follow a similar path if its impacts are not monitored and addressed early.

What examples of AI-related harm does Khan provide?

Khan points to high-profile cases such as teen suicides and AI psychosis as indicators that AI is already causing measurable harm.

Why might AI companies resist measuring human outcomes?

AI companies may prioritize user convenience and productivity, which could lead them to overlook the ethical implications of their technologies.

Addressing AI's impact on humans is crucial for ensuring its responsible development.

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Originally published by IEEE Spectrum AI
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