Zoom vs. Teams: Which is best? [2026]
Microsoft Teams and Zoom are both excellent video conferencing and collaboration apps, and over the last few years, Zoom has added all sorts of all-in-one features that make the Zoom vs. Teams comparison more relevant than ever. I've used both apps a lot in the past, and to write this guide, I spent more time diving deep into each of these tools and exploring all their features to pull out the most important differences that still exist between them. Over the last few years, Zoom has added all sorts of all-in-one features that make the Zoom vs. Teams comparison more relevant than ever.
Key Takeaways
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- Zoom is a video conferencing platform with team chat features, and Teams is an internal chat tool with video conferencing features.
Both connect to much broader productivity platforms, and you can't ignore the wider ecosystem if you're deciding between them.
- But over the last few years, it has progressively added more features before eventually launching Zoom Workplace, a full productivity suite that aims to compete with the likes of Microsoft 365 and Google Workspace.
If you haven't evaluated Zoom in a while, take a deep breath before pulling up its website.
- Zoom also sells specialized business software for customer service, sales, and HR teams.
And Zoom AI, which encompasses everything from note taking to AI teammates, is broad enough that it has its own section later in this article.
- So I was curious: have any businesses actually canceled their Microsoft 365 subscriptions and jumped ship entirely?
Over the last few years, Zoom has added all sorts of all-in-one features that make the Zoom vs. Teams comparison more relevant than ever. See how Zapier helps you manage, secure, and scale automation across your organization. Three phases to move from disconnected AI pilots to orchestrated systems that scale.
Microsoft Teams and Zoom are both excellent video conferencing and collaboration apps, and over the last few years, Zoom has added all sorts of all-in-one features that make the Zoom vs. Teams comparison more relevant than ever. I've used both apps a lot in the past, and to write this guide, I spent more time diving deep into each of these tools and exploring all their features to pull out the most important differences that still exist between them. Based on my past experiences of using these apps and my time testing them again for this article, here's my take on how they stack up.
Zoom is a video conferencing platform with team chat features, and Teams is an internal chat tool with video conferencing features. Both connect to much broader productivity platforms, and you can't ignore the wider ecosystem if you're deciding between them. Here's a quick rundown of the difference, but make sure to read on for a point-by-point breakdown of the difference between these two platforms.
For more details please read the original article at Zapier AI Blog.
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